POSITION SUMMARY

Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers. 

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ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. 

Essential Functions Statement(s)

• Operate office equipment such as copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.  

• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.  

• Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.  

• Set up and maintain paper and electronic filing systems for records, correspondence, and other material.  

• Locate and attach appropriate files to incoming correspondence requiring replies.  

• Open, read, route, and distribute incoming mail or other materials and answer routine letters.  

• Complete forms in accordance with company procedures.  

• Make copies of correspondence or other printed material.  

• Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.  

• Compose, type, and distribute meeting notes, routine correspondence, and reports.  

• Learn to operate new office technologies as they are developed and implemented.  

• Maintain scheduling and event calendars.  

• Schedule and confirm appointments for clients, customers, or supervisors.  

• Manage projects or contribute to committee or team work.  

• Mail newsletters, promotional material, or other information.  

• Order and dispense supplies.  

• Conduct searches to find needed information, using such sources as the Internet.  

• Conduct safety orientation for guests.  

• Establish work procedures or schedules and keep track of the daily work of clerical staff.  

• Coordinate conferences and meetings.  

• Arrange conference, meeting, or travel reservations for office personnel.

• Create and submit expense reports for management personnel.

POSITION QUALIFICATIONS

Competency Statement(s)

• Accountability - Ability to accept responsibility and account for his/her actions. 

• Accuracy - Ability to perform work accurately and thoroughly. 

• Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others. 

• Detail Oriented - Ability to pay attention to the minute details of a project or task. 

• Loyal - The trait of feeling a duty to the employer. 

• Organized - Possessing the trait of being organized or following a systematic method of performing a task. 

• Reliability - The trait of being dependable and trustworthy. 

• Research Skills - Ability to design and conduct a systematic, objective, and critical investigation. 

• Responsible - Ability to be held accountable or answerable for one’s conduct. 

• Communication, Oral - Ability to communicate effectively with others using the spoken word. 

• Communication, Written - Ability to communicate in writing clearly and concisely. 

• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace. 

• Working Under Pressure - Ability to complete assigned tasks under stressful situations. 

SKILLS & ABILITIES

Education: High School Graduate or General Education Degree (GED): Required

Bachelor’s Degree: Preferred or 5 plus years experience

Experience: 2-5 years of experience

Computer Skills: Microsoft Office

PHYSICAL DEMANDS

N (Not Applicable) Activity is not applicable to this position. 

O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day) 

F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day) 

C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day) 

Physical Demands Lift/Carry 

Stand O 

Walk O 

Sit C 

Manually Manipulate F 

Reach Outward O 

Reach Above Shoulder O 

Climb N 

Crawl N 

Squat or Kneel O 

Bend O 

Grasp F 

Speak F 

10 lbs or less F 

11-20 lbs O  

21-50 lbs N 

51-100 lbs N 

Over 100 lbs N 

Push/Pull 

12 lbs or less O 

13-25 lbs N 

26-40 lbs N 

41-100 lbs N 

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.